Privacy Policy

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We advise you to read the terms and conditions for use of our website prior to usage.


Privacy of Customer Data

  At iSPEEDTax, we place the highest importance on respecting and protecting the privacy of our customers. Our relationship with you is our most important asset. We want you to feel comfortable and confident when using our products and services and with entrusting your personal and tax return information to us. Our Privacy Policy is designed to tell you about our practices regarding the collection, use and disclosure of information. Whenever you use this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

  We are sensitive to privacy issues and have established this Privacy Policy so that you can understand the care with which we intend to treat your Personal Information and Financial Information. This Privacy Policy should be read in conjunction with our Terms and Conditions of Use. We, at iSPEEDTax , respect the privacy and the confidentiality of Your Personal Information (including email address) and Financial Information. Only authorized personnel/employees of iSPEEDTax have access to Your Personal/Financial Information specifically permitted by You for our use by us or for any other purpose. Our company's resources and entire staff are fully committed to safeguarding your personal data i.e email address and financial data i.e., bank account details, credit card details etc. and other data stored and uploaded in the profile created by you on our Website by ensuring that the highest security and other precautionary measures are in place to protect Your non-public information. That is why we do not share Your information (not even your email address) with third parties, affiliates, or partners except as outlined in this Privacy Policy. We only collect, store and use Your Personal Information (including email address) and Financial Information (with Your permission) for defined purposes including without limitation preparing and filing Your income tax return, supplying service and support, and notifying You of updates, new products, and services.

  Information collected on our Website is kept strictly confidential. iSPEEDTax ensures that Your tax return data is not available to anyone in the Support Centre and therefore cannot be reviewed, changed or deleted by support personnel. If You select a Product/Service, which requires support and/or review by a Tax Professional or it is part of a service plan and/or product offered, then we presume Your implied consent for sharing Your data with the Tax Professional team and such presumption is inferred upon by Your selecting such a Product/Service or emailing us such a request whether payment is made by You or not and no further confirmation will be obtained from You. iSPEEDTax transfers Your data to any other affiliated/partner services or to a third party only on Your consent. We do not rent, share, sell or allow any other party to use information that we may collect on this Website. We are committed to protecting your privacy. We use the information we collect on the Website to enhance your overall experience. By using our Website, You consent to the collection and use of this information by our Website. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

  The email address you share with us may be used to send to you promotional emails in addition to periodic company news, updates, and/or related product or service information, etc.
If you choose to opt out from receiving promotional emails you can do so by sending an email to us at iSPEEDTax or by clicking the unsubscribing at the bottom of your email or writing to us at the address specified on this website and informing us of your decision.

Scope

  This statement applies to the iSPEEDTax Web sites and services that display or link to this statement.

Information Collection

  1. When you purchase a iSPEEDTax product or service, we ask you for information such as name, address, and telephone number that helps us confirm that your payment information is correct. This information is used to create or maintain your iSPEEDTax account information.
  2. When you register, we require that you create user credentials consisting of a user id and password. We also collect an e-mail address so that we may send communications such as order confirmation or information about the status of your return.
  3. In order to prepare your return, to file your return, to provide advice about tax matters, and/or to provide an audit defense service, we collect information about your income, deductions, credits, dependents, etc. Collectively, this information is known as tax return information.
  4. When you visit our Web sites we may collect information about the pages you view, the links you select or actions you take using the standard information that your browser sends to each Web site
  5. Some of this information may be personal (information that can be uniquely identified with you, such as your full name, father’s name, address, date of birth, PAN, etc.).
  6. Information is also gathered without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information.
  7. An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the Internet. It is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer).
  8. We use your IP address to diagnose problems with our server, report aggregate information, and determine the fastest route for your computer to use in connecting to our site, and to administer and improve the site.

Information Use

  1. We do not sell or rent your personal or tax return information to anyone.
  2. We do not share your personal or tax return information with anyone outside of iSPEEDTax for their promotional or marketing use.
  3. We do not share your tax return information inside of iSPEEDTax for promotional or marketing use.
  4. iSPEEDTax uses your personal information to manage your account, to contact you and to operate, improve, and deliver our products and services, including Web sites. We use your personal information to provide you with information and services you request, to tell you about iSPEEDTax products and services, and to give you a customized, interactive experience as you use our products. We use your personal information to charge you for the products and services you purchase. We use the contact information you provide to communicate with you. We use your tax return information to prepare and file your return, and provide related assistance and services.
  5. We summarize information about your usage and combine it with that of others to learn about the use of iSPEEDTax products to help us develop new products and services. This information is collected in such a way that it cannot be used to identify an individual.
  6. We retain copies of your completed and filed tax returns in accordance with iSPEEDTax ’s Records and Information Management Policy. This information may also be used to perform analysis relating to your claims under our guarantees, or to provide you with a copy of your returns for your convenience.
  7. We may use service companies on our behalf to perform services for you but these companies are not allowed to use your information for their own purposes.
  8. We may access and/or disclose your information if it is necessary to comply with the law or legal process, to protect or defend iSPEEDTax . For example, we may be required to cooperate with regulators or law enforcement action such as a court order, subpoena or search warrant.

Information Security

  iSPEEDTax works to protect your personal information and tax return information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. We maintain electronic and procedural safeguards of all tax return information. We use both internal and external resources to review our security procedures. Whenever we prompt you to transmit sensitive information, such as tax return or credit card information, we support the encryption of your information as it is transmitted to us. Our employees are trained and required to safeguard your information.


Your passwords and account security

   You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services. Accordingly, you agree that you will be solely responsible to iSPEEDTax for all activities that occur under your account. If you become aware of any unauthorized use of your password or of your account, you agree to notify iSPEEDTax immediately


Changes to this Privacy Policy

   From time to time we may revise this privacy notice. If we make changes to this Privacy Statement, including a material change in the way we use Your Personal Information or Financial Information, it will be deemed to be notified to and read by You on Your using the Website once we post the same on our Website since the same is available.

Cookies

   A cookie is small text files that websites put on your computer to store information about you and your preferences. On our website, we use cookies to track users' progress through the site, allowing us to make improvements based on usage data. The information in a cookie does not contain any personally identifiable information you submit to our site. Once you close your browser, our access to the cookie terminates. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose not to accept the cookie, this will not affect your access to the majority of information available on our website. However, you will not be able to make full use of our online services.

Monitoring of e-mail

   We may monitor e-mail communications with iSPEEDTax (this includes any iSPEEDTax member of staff). Any such monitoring will take place in accordance with the law.

Web Statistics

   We use log files generated by our web servers to analyze site usage and statistics but the said files do not identify any personal information. Log file analysis helps us to understand usage patterns on our website and to make improvements to our service.

   Except as otherwise stated, we may use information you provide via this site to improve the content, to customize the site to your preferences, to communicate information to you (if you have requested it), for internal marketing and research purposes, and for the purposes specified in this Privacy Policy.

  Disclosure We do not disclose any information you provide via the site to any third parties or other government departments except where:

  1. Such disclosures are necessary to fulfill our service obligations to you in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy.
  2. Required by applicable laws, courts orders, or government regulations.
  3. You give us permission to do so.

Access to and correction of personal information

We will take all reasonable steps in accordance with our legal obligations to update or correct personally identifiable information in our possession that you submit via this site.

Security

iSPEEDTax has a legal duty to protect the confidentiality of taxpayer information. We take all reasonable steps to protect any information you submit via our website, both online and offline, in accordance with relevant legislation in India.

We take all appropriate steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information for loss, misuse, and unauthorised access, disclosure, alteration, or destruction. We use technologies to safeguard your data, and operate strict security standards to prevent any unauthorised access to it. Where you use passwords, ID numbers, or other special access features on this site, you also have a responsibility to take reasonable steps to safeguard them.

Links to other websites

This site contains links and references to other websites. Please be aware that this Privacy Policy does not apply to those websites and we encourage you to read the Privacy Policy of every website you visit.


Alliance Partner/Third Party Relationship

  Disclosure iSPEEDTax may have entered into an agreement with third parties as Alliance Partners for providing the third party's products/services or products/services of iSPEEDTax . Such products/services may be provided by way of direct interface or by white labeling/co-branding. In either case, care taken about your data is as enumerated hereinabove. However, it may be used, shared or transferred to and fro as per the terms agreed between the Alliance Partner and iSPEEDTax . iSPEEDTax reserves the right to transfer Your data to the Alliance partners only on your consent. While using such Product/Services integrated between iSPEEDTax and Alliance Partner's Website, You should also review their privacy policies to learn more about how they collect and use Personal Information/data. iSPEEDTax does not control the information policies or practices of these Alliance Partners and hence will not be liable in any respect whatsoever. On Your using such product or service, it is presumed that You have understood the underlying risk if any and given your express consent to such terms and agree to abide the same.


Security Measures

  Disclosure At iSPEEDTax , we use the industry-standard Secured Socket Layer (SSL) protocol which provides data encryption, message integrity, and server authentication when Your data is sent to us. When You see a small lock at the bottom right or left corner of Your browser window, You know Your data is being encrypted for transmission.

  Disclosure All information (including email address) You enter while using iSPEEDTax is used to provide the services requested by You. We maintain physical, electronic, and procedural safeguards to protect your Personal Information (including email address). All data is stored on iSPEEDTax servers and is backed up to prevent the loss of data. Access to (and the use thereof) personally identifiable customer information (including email address and any Financial Information shared by You) is restricted to authorized personnel and is permitted only when prompted by you, or as dictated by service, support, and/or fulfillment requirements.


Service Alerts and Critical Notices

  Disclosure Although we respect and honor your privacy preferences, iSPEEDTax shall maintain the right to contact You when it is required to make You aware of changes (that are of a non-marketing nature), that may impact Your ability to use iSPEEDTax products and services or to provide you with another alert irrespective of the fact if also you have registered yourself under the Do not Disturb (DND) or Do Not Call (DNC) service.


Support Section

  Disclosure iSPEEDTax offers technical support and customer service on the some service plans to our customers. You may choose to submit a question through the support section of the Website or contact our support staff directly. The information submitted via the support section (including email address) is not stored or shared with third parties, affiliates, alliance, or joint marketing companies, or any other third party intermediaries. It is used to research your problem, provide answers, and/or request more information. If You make a suggestion using the Feedback section of our Website, the suggestion alone may be stored, but no personal data (including email address) will be stored with the suggestion. iSPEEDTax does retain the right to use Your suggestions and product enhancement ideas to improve the Websites and product line without obligation to You.


Disclaimer

  Disclosure Though we make every effort to preserve user privacy, we may need to disclose Your information (including your email address) as and when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process or other judicial, administrative or investigative proceedings served or initiated on our Website.

  Disclosure IN THE EVENT OF LEAKAGE OF ANY SUCH INFORMATION FROM THE WEBSITE FOR ANY REASON WHATSOEVER iSPEEDTax SHALL NOT BE RESPONSIBLE UNDER ANY CIRCUMSTANCES AND NO ACTION SHALL LIE AGAINST iSPEEDTax .


Limitation of Warranties

  Disclosure Notwithstanding anything to the contrary mentioned herein, the maximum liability that iSPEEDTax and/or its directors, employees, agents, representatives and authors shall be liable would not exceed the fees paid by You to iSPEEDTax for the particular month in which the claim has arisen. Nothing contained herein shall mean that iSPEEDTax and/or its directors, employees, agents, representatives and authors shall accept any liability that You or Your representatives may notify but in case it is so done, it will be subject to our independent review of the same and our rights of defense.

  Disclosure iSPEEDTax in providing its services makes no warranties of any kind whatsoever. iSPEEDTax shall have no liability for any errors, malfunctions and /or Loss of data or defects resulting from or related to the use of the information (including software) in the systems used for providing services herein. iSPEEDTax shall not be liable to you for any indirect, Special or consequential damages or loss of profits arising from or related to the services provided or the information (including software) used for providing services.


Governing Law and Jurisdiction

  Disclosure The relationship between you and iSPEEDTax shall be governed by the Laws of India. You and iSPEEDTax agree to submit to the personal and exclusive jurisdiction of the courts located at Pune, India.

By using our Website, You consent to our Privacy Policy.